List of Sub-Processors

Last Updated: January 23, 2025

This page provides information about Sub-Processors that are authorized to Process Personal Information in connection with Loadsmart’s provision of Services. Capitalized terms used on this page, but not explicitly defined, will have the meaning set forth in Loadsmart’s Subscription and Professional Services Agreement or the Data Processing Addendum between Loadsmart and Customer, as applicable.

Entity NameApplicable ServicesCountry
Amazon Web ServicesCloud hosting provider for software as a service offeringsUnited States
Bill.comFinancial operations platformUnited States
DatadogLogs and observability servicesUnited States
DocusignElectronic agreement managementUnited States
FathomAI note taker used by SalesUnited States
GoogleEmail and office productivity toolsUnited States
HubspotMarketing platformUnited States
LoopDocument audit providerUnited States
MailchimpEmail platformUnited States
MailgunEmail platformUnited States
MixpanelEvent analyticsUnited States
MicrosoftOffice productivity tools, Power BI and Azure servicesUnited States
NetsuiteAccounting and financial managementUnited States
OrumAI-powered live conversation platform used by SalesUnited States
SalesforceCustomer relationship managementUnited States
SalesloftSales platformUnited States
SentryApplication error trackingUnited States
SlackInternal communication toolUnited States
StripePayment providerUnited States
TwilioSMS serviceUnited States
ZendeskCustomer Support Service ToolUnited States

In addition, depending on the scope of Services provided by Loadsmart, Loadsmart may engage one or more of its affiliates as Sub-Processors to provide support with respect to the Services.

Entity NameCountry
Opendock LLCUnited States
Carrier Solutions LLCUnited States

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Please fill out this form to receive notifications regarding updates to Loadsmart’s Sub-Processors. If you are a Controller of Personal Information which Loadsmart Processes, you have the right to object to any changes to the above list.

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