LOADSMART/LOADSMART AI/SCHEDULING & RE-SCHEDULING

Meet the AI Agents:
Scheduling & Re-Scheduling

Books dock appointments against the facility’s live availability — then detects a slipped pickup, rebooks it, and notifies everyone who needs to know.

5–10 min

saved per appointment

Watch it run your freight

A pickup just slipped

The 8am pickup on #LS-52001 just slipped — carrier’s running late.

Scheduling · #LS-52001

Working
07:35:00Carrier flagged the 8am pickup will slip ~3 hours.
07:35:20Checked dock availability — rebooked the slot for 11:15am.
07:35:40Delivery appointment shifted to hold the same service window.
07:35:55Dock, receiver and customer notified of the new times.
07:36:00Re-scheduled and everyone’s aligned — no missed dock.

What just happened

A late carrier threw off a booked pickup. Loadsmart AI found a new dock slot, shifted the delivery appointment to protect the service window, and notified the dock, receiver and customer — a slipped pickup didn’t cascade into a missed appointment.

Loadsmart AI · scripted session
Scheduling Agent

It works inside the facility’s grace period.

Changes that land inside the facility’s acceptable window get approved and rebooked without escalation. Changes outside it get cancelled and reopened as a new slot, instead of sitting unresolved on the calendar. Nobody has to watch for it.

What the agent does

Books against live availability, and rebooks when the day changes.

01

Books against live availability

Books against the facility’s live availability in real time.

02

Detects the slip

Watches for a pickup missing its window, instead of waiting for someone to notice and react.

03

Rebooks and notifies

Reschedules against current availability and tells the carrier, the facility and the customer, without anyone working the phones.

04

Chases the carrier

Requests a scheduling update when one is needed, and follows up again if the first request goes unanswered.

What changes

What your team stops doing. And what that’s worth.

Dock utilization improves

A slot that gets rebooked automatically doesn’t sit empty waiting for someone to notice.

Detention spend drops

Automatic rescheduling shrinks the window a truck waits from hours to minutes.

On-time delivery moves month over month

Fewer missed appointments, month over month.

Runs on your stack

Nothing to rip out. Nothing to migrate.

Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it.

YOUR SYSTEM OFRECORDTMS · WMS · ERPLoadsmart AIAgents running the workAPIConnects to your system of record over a direct API integration.EDISpeaks EDI where your carriers and partners already do.MCPExposes the same actions over MCP for agent-to-agent workflows.

Bring the workflow that bothers you most.

See the Scheduling & Re-Scheduling agent run against your own freight, in a working session with the team that builds it.

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