Meet the AI Agents:
Tender Failures
When a carrier rejects a tender or lets it time out, the agent re-tenders down your routing guide and re-books the next eligible carrier — inside a cost ceiling that stops the fallback from costing more than the miss.
8–10%
overpayment on flat rates eliminated
A tender just fell through
A carrier just rejected the tender on MEM → ORD, picking up tomorrow.
Procurement · #LS-49010
What just happened
A carrier fell through on a next-day load. Loadsmart AI worked down your routing guide, re-tendered until it re-covered at contract, and kept the dock appointment — a rejected tender never became a scramble on your desk.
Every fallback has a cost ceiling.
Automating a fallback only helps if the fallback doesn’t cost more than the miss did. Every fallback rate is capped at a set ceiling above the anchor rate and checked against live market benchmarks before it books. Your ranking holds too: a carrier you already contracted beats a slightly cheaper one further down the guide.
Works your routing guide in seconds, inside a cost ceiling.
01
Detects the miss
Catches a rejection or a timeout the moment it happens.
02
Re-tenders down the guide
Moves to the next eligible rate and tenders again, repeating down the guide until a carrier accepts.
03
Cleans up behind it
Drops the rejected carrier from the shipment, cancels the dock or pickup appointment already booked, and re-covers the load under the new carrier.
04
Holds rather than guesses
If no eligible fallback exists inside the guardrail, the load is held for review instead of covered at any price.
What your team stops doing. And what that’s worth.
Recovery before the miss reaches you
A five-minute retender instead of a half-day scramble that ends in an overpaid spot load.
Your routing guide gets used the way you built it
Negotiated rates get used in the order you ranked them, on every load, at every hour.
Fallbacks stop inflating spend
The rate that covers the load is one you would have approved yourself.
Nothing to rip out. Nothing to migrate.
Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it.
Ten more agents running the same way.
Loadsmart AI is eleven specialized agents working the freight lifecycle end to end. If none of the eleven match what is slowing your team down, describe the task and Loadsmart will build the agent to run it.
Proactive Load Audits
Validates what actually gets billed against the rate that was booked.
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Scheduling & Re-Scheduling
Rebooks the dock slot the retender just invalidated.
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Document Collection & Filing
We capture every quote, tender, rate con, BOL, POD and invoice as it arrives, and file it against the right shipment automatically.
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Tracking & Status Updates
We get status from carriers so your team stops making check calls, and push clean updates to the people who need them.
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Claims Processing
We gather the documentation, validate the claim, and draft the response for your approval, so claims get filed and recovered.
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Detention Handling
We warn the dock before free time runs out, and approve detention requests that match the gate record.
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Purchase Order Follow-Up
We find purchase orders due with no appointment, and get the supplier or carrier to book before stock runs short.
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Warehouse Customer Service
We answer your warehouse’s status questions and book appointments from an email, using your dock schedule and WMS.
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Dock Schedule Management
We keep the dock schedule on plan: a briefing before the first shift, late arrivals moved to the next valid slot, and a reschedule plan ready when dock capacity drops.
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Yard Task Orchestration
We select the asset for each pickup, schedule its preload and inspection, and return it to the yard, so it is ready when the carrier arrives.
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Bring the workflow that bothers you most.
See the Tender Failures agent run against your own freight, in a working session with the team that builds it.