40–50%more on-time deliveries
Purchase Order Follow-Up
We find purchase orders due with no appointment, and get the supplier or carrier to book before stock runs short.
Loadsmart AI runs your freight.
Freight Experts resolve the exceptions.
AI agents work with your system of record, and when something needs a human, our Freight Experts step in.
Book a demo →Trusted by the shippers who move the world
The lineup
11 agents. One freight lifecycle.
What each one does, and what it’s worth ↓
What we automate
The repetitive work that eats your team’s day.
We take it off your plate.
Every shipper runs the same manual tasks over and over. Loadsmart AI’s agents automate those tasks end to end.
3,000+real TMS objects orchestrated in production by Loadsmart AI
Plan & procure
READ MORE →
8–10%overpayment on flat rates eliminated
Tender Failures
We re-tender down your routing guide and re-book before the miss ever reaches your team.
Execute
5–10minutes saved per tracked load
Tracking & Status Updates
We pull status from carriers and push clean updates, so your team stops making check calls.
30–40%reduction in avoidable penalty charges
Proactive Load Audits
We check every load before pickup and flag at-risk transit before it becomes a penalty.
5–10minutes saved per appointment
Scheduling & Re-Scheduling
We book dock appointments, and when a pickup slips, re-schedule and notify everyone.
Gate · Yard · Dock
20–30%better dock utilization
Dock Door Management
We keep the dock schedule on plan, handling late arrivals, no-shows and closed doors, with daily briefings and appointment reminders.
20–30%higher yard labor productivity
Yard Task Orchestration
We create, assign and sequence yard tasks, from moves to temperature checks, and tell suppliers and carriers when something needs them.
65–75%of customer questions answered without a person
Warehouse Customer Service
We answer your warehouse’s status questions and book appointments from an email, using your dock schedule and WMS.
50–65%lower detention fees
Detention Handling
We warn the dock before free time runs out, and approve detention requests that match the gate record.
Settle
70–90%less document-handling time
Document Collection & Filing
Automate collection of PoDs, Invoices and other documents.
2xfaster claims recovery with higher filing rates
Claims Processing
We gather the docs, validate the claim, and draft the response for your approval.
Custom (anything else)
If you can describe the task, we’ll build the agent to run it.
Bring the repetitive, rules-based work that eats your team’s day and we’ll build a custom agent for it.
When you need humans
Freight Experts, on call.
Every other AI automates the easy part and hands the hard part back to you. Our Freight Experts take on the hard part. You get the results. Nothing else.
Our Freight Experts move real freight every day. They bring 230,000+ carrier relationships and more than a decade of industry expertise to finish what software starts.
Platform scale · today
1,800
global customers
4,500
warehouses on the network
230,000
vetted carriers
14M+
dock appointments a year
One agent, every tool the job needs
One workflow, start to finish.
Take proof-of-delivery collection. Your platform surfaces the gap. Loadsmart AI picks it up and runs every tool the job needs (a phone call, an email, reading the document, writing it back) until the shipment is closed. No one on your team touches it.
POD collection · load #48291Working
Loadsmart AI · scripted session
Tell us the workflow that bothers you most. We’ll run it.
Book a working session →Integrations
It runs in your environment, not instead of it.
Loadsmart AI doesn’t need to replace your systems. It plugs into them over APIs, EDI and MCP, puts agents to work inside your operation, and leaves the record where your team already lives.
Pick the fire. Watch it go out.
3 delivered loads are missing signed bills of lading and a rate con.
Documents · #LS-48180
15:12:04
3 delivered loads flagged — documents missing in your TMS.
15:12:06
Emailed and called each carrier for the signed bill of lading and rate con.
15:12:40
2 back — read, validated against the shipment, filed.
15:13:20
1 carrier sent the wrong file — flagged and re-requested.
15:14:02
All 3 filed to your TMS. Every doc matched to its load.
What just happenedA stack of delivered loads was missing paperwork. Loadsmart AI chased every carrier by email and phone, read and validated each document, caught a wrong file, and filed all three to your system of record. Your team chased none of them.
Loadsmart AI · scripted sessionDocs Agent
Outcomes
What Loadsmart AI gives back.
83%
lower cost per task
80%
faster completion time
100s of hrs
saved per week
FAQ
How do you automate a distribution center with AI agents?
Start with the repetitive work. Loadsmart AI’s agents book and rebook dock appointments, collect and file documents, chase carrier status, re-tender failed loads, audit loads before pickup and build claims. Every outcome is written back to your system of record. If a task isn’t covered, describe it and Loadsmart will build the agent to run it.
Do I need to replace my TMS, WMS or ERP?
No. Loadsmart AI doesn’t replace your systems. It plugs into them over APIs, EDI and MCP, puts agents to work inside your operation, and leaves the record where your team already lives. Your existing systems stay your system of record, and each outcome is written back where your team already looks for it.
What happens when an AI agent can’t resolve a task?
A person takes over. When something needs human judgment, the exception goes to a Loadsmart Freight Expert with the context already attached. Loadsmart AI auto-resolves 80%+ of the work under the rules you set, and that rate compounds over time on your own outcomes. Either way, you get 100% of outcomes delivered.