Loadsmart AI runs your freight.
Freight Experts resolve the exceptions.

Agents work with your system of record and when something needs a human, our Freight Experts step in.

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Trusted by the shippers who move the world

What we automate

The repetitive work that eats your team’s day.
We take it off your plate.

Every shipper runs the same manual tasks over and over. Loadsmart AI automates the tasks, end-to-end.

3,000+

real TMS objects orchestrated in production by Loadsmart AI

Custom — anything else

If you can describe the task, we’ll build the agent to run it.

Bring the repetitive, rules-based work that eats your team’s day and we’ll build a custom agent for it.

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When you need humans

Freight Experts, on call.

Every other AI automates the easy part and hands the hard part back to you. Our Freight Experts take on the hard part. You get the results. Nothing else.

Top 100
Transport Topics
Freight Brokerage Firm

Our Freight Experts move real freight every day. They bring 230k+ carrier relationships and more than a decade of industry expertise to finish what software starts.

Platform scale · today

1,800
global customers
4,500
warehouses on the network
230,000
vetted carriers
14M+
dock appointments a year
One agent, every tool the job needs

One workflow, start to finish.

Take proof-of-delivery collection. Your platform surfaces the gap; Loadsmart AI picks it up and runs every tool the job needs — a phone call, an email, reading the document, writing it back — until the shipment is closed. No one on your team touches it.

POD collection · load #48291Working
truefalseOn POD missingtrigger · load #48291Loadsmart AIPOD AgentPODcollected?Write to SoR & closeShipperGuide · update: shipmentFreight Experthandles the exceptionChat ModelLoadsmart AIMemoryshipment contextVoice calltoolEmailtoolRead PODOCR
Loadsmart AI · scripted session

Tell us the workflow that bothers you most. We’ll run it.

Book a working session →
Integrations

It runs in your environment, not instead of it.

Loadsmart AI doesn’t need to replace your systems. It plugs into it — over APIs, EDI and MCP — puts agents to work inside your operation, and leaves the record where your team already lives.

THE SYSTEMS YOU RUNTHE FREIGHT WORLDAPIEDIMCPYour TMSERP · WMSEmail · EDICarriers &facilitiesLoadsmartAI
Watch it run your freight

Pick the fire. Watch it go out.

3 delivered loads are missing signed BOLs and a rate con.

Documents · #LS-48180

Working

15:12:04

3 delivered loads flagged — documents missing in your TMS.

15:12:06

Emailed and called each carrier for the signed BOL and rate con.

15:12:40

2 back — read, validated against the shipment, filed.

15:13:20

1 carrier sent the wrong file — flagged and re-requested.

15:14:02

All 3 filed to your TMS. Every doc matched to its load.

What just happenedA stack of delivered loads was missing paperwork. Loadsmart AI chased every carrier by email and phone, read and validated each document, caught a wrong file, and filed all three to your system of record — your team chased none of them.
Loadsmart AI · scripted sessionDocs Agent
Outcomes

What Loadsmart AI gives back.

83%
lower cost per task
80%
faster completion time
100s of hrs
saved per week
The platform

Looking for a TMS or YMS?
Get a unified platform.

Every other freight AI solution is bolted onto a single tool. It optimizes one part of your operation and ignores everything else. Loadsmart’s Platform sees every stage of the freight lifecycle, so Loadsmart AI can execute from start to end.

Loadsmart Freight Experts resolve the exceptions
Planning
  • Consolidates LTL into fewer, fuller loads
  • Turns a working set of orders into a planned set of shipments
  • Picks the mode for cost and service
Resolved
3 LTL orders consolidated into one truckload
Scheduled planning · ShipperGuide · plan WK-29
$1,240 saved

Tell us the workflow that bothers you most. We’ll run it.

Book a working session →
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