Loadsmart AI runs your freight.
Freight Experts resolve the exceptions.
Agents work with your system of record and when something needs a human, our Freight Experts step in.
Shippers own the results. We own the work.
Watch it run your freight →The repetitive work that eats your team’s day.
We take it off your plate.
Every shipper runs the same manual tasks over and over. Loadsmart AI automates the tasks, end-to-end.
real TMS objects orchestrated in production by Loadsmart AI
Loadsmart Freight Experts resolve the exceptions
Document collection & filing
Quotes, tenders, appointments, settlement — executed live inside your operation, under the rules you set.
70–90%
less document-handling time
Tracking & status updates
We get status from carriers so your team stops making check calls, and push clean updates to the people who need them.
5–10
minutes saved per tracked load
Tender failures
When a tender falls through, we re-tender down your routing guide and re-book, before the miss ever reaches your team.
8–10%
overpayment on flat rates eliminated
Proactive load audits
We check every load before pickup and flag at-risk transit early, so problems surface before they turn into penalties.
30–40%
reduction in avoidable penalty charges
Claims processing
We gather the documentation, validate the claim, and draft the response for your approval, so claims get filed and recovered.
2x
faster claims recovery with higher filing rates
Scheduling & re-scheduling
We book dock appointments against carrier and facility availability, and when a pickup slips, we re-schedule and notify everyone who needs to know.
5–10
minutes saved per appointment
Custom — anything else
If you can describe the task, we’ll build the agent to run it.
Bring the repetitive, rules-based work that eats your team’s day. We build it, we run it, and our Freight Experts own the exceptions.
The more Loadsmart AI runs your freight, the more it resolves on its own.
80% to 95%+
Loadsmart AI senses, decides and acts on every load, then writes the outcome back into your system of record. It compounds on your own outcomes so it resolves more on its own over time.
Platform scale · today
Pick the fire. Watch it go out.
3 delivered loads are missing signed BOLs and a rate con.
Documents · #LS-48180
15:12:04
3 delivered loads flagged — documents missing in your TMS.
15:12:06
Emailed and called each carrier for the signed BOL and rate con.
15:12:40
2 back — read, validated against the shipment, filed.
15:13:20
1 carrier sent the wrong file — flagged and re-requested.
15:14:02
All 3 filed to your TMS. Every doc matched to its load.
Tell us the workflow that bothers you most. We’ll run it.
Book a working session →One workflow, start to finish.
Take proof-of-delivery collection. Your platform surfaces the gap; Loadsmart AI picks it up and runs every tool the job needs — a phone call, an email, reading the document, writing it back — until the shipment is closed. No one on your team touches it.
It runs in your environment, not instead of it.
Loadsmart AI doesn’t need to replace your systems. It plugs into it — over APIs, EDI and MCP — puts agents to work inside your operation, and leaves the record where your team already lives.